Yes! We employ ASE Certified Technicians in every location, and most of our locations have a Master Technician on staff. We offer automotive service from oil changes to brakes service to more complicated computer diagnostics on most vehicles. Our technicians are required to attend at least 30 hours or training per year to keep up with todays rapidly changing technologies.
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Yes. All of our shops have the All-Data computer systems. With this system we can look up the manufacturers recommended maintenance on just about every vehicle on the road today. We would be happy to provide you with a Free print out of the maintenance schedule specific to your vehicle. We would also be happy to provide you with a Free estimate on any of these services.
We pay a fee to an outside company to ensure that your used tires are either recycled or properly disposed of in a way that protects the environment.
Sure. We would be happy to provide you with an email estimate on tires and general auto repair. However, we do recommend that you visit one of our locations and let a certified technician prepare an estimate for you on mechanical repairs. Each vehicle is different and requires a thorough inspection to get an accurate estimate on repairs. It is often difficult to prepare an estimate without looking at the vehicle.
We would be happy to set up an appointment for you online. However, our locations currently do not have Internet access and all email correspondence goes through the corporate office first. Therefore, it may take a day for us to get back to you using email.
We do recommend that you set up an appointment with us. However, we will certainly do our very best to accommodate walk-in customers.
Yes! We offer Free local shuttle service. All of our locations are equipped with shuttle vans and a driver to take you to your destination.
Call us ahead of your planned arrival. We'll add your name to the waiting list, if any. When you arrive, check with the salesperson about your place on the list. When your name reaches the top of the list, you'll soon be on your way again.
We accept all major credit cards including, M/C, Visa, Amex, Diners Club and Discover.
We are happy to accept your personal check with proper ID and a phone number.
We recommend having the alignment checked at least once a year and/or when you have the tires replaced. You would also want to have the alignment checked if your vehicle has any of the following symptoms: irregular tire wear, pulling or drifting to one side, steering wheel that is off centered.
You want to consult your owners manual or the placard that is on the doorjamb to get the manufacturers recommended tire pressure. Always check tire pressure when the tires are cold. If you arent sure how much pressure to put in your tires, stop by a Sullivan Tire and we would be happy to inflate your tires to the proper pressure.
All of our NH locations are State Inspection stations and several MA locations perform inspections. Please see our locations page for MA locations that perform this service.
We recommend a tire rotation every 6,000-8,000 miles. This will help them wear informally and allow you to get the maximum life expectancy from your investment.
Wheel balance is a process in which you install small weights on the wheel to make sure that it is true. If a tire is not balanced you will feel a vibration when you are driving the vehicle. Especially at highway speeds. In addition, an out of balance wheel can cause irregular tire wear. Sullivan Tire locations use state-of-the-art computerized wheel balance machines to ensure that your tires and wheels are properly balanced.
A check engine comes on when your vehicles on board computer system senses a problem. There are many things that could cause the light to be activated. It could be as simple as a loose gas cap or as complicated as one of the many sensors malfunctioning.
If the check engine light comes on your vehicles on board computer system senses a problem. In most cases it is safe to drive your vehicle while the check engine light is on. However, it is recommend that you call your service station and set up a time for a technician to diagnose the problem.
In order to diagnose a check engine light a technician needs to connect a diagnostic scanner to your vehicles on board computer. Your vehicles on board computer will store a code(s) for any specific problems it has found and the technician can read the code using the diagnostic scan tool. After the technician discovers the codes a series of tests are performed to figure out the exact nature of the problem. Depending on the severity of the problem it may take several hours to diagnose and repair the problem.
In most cases we certainly can. We are proud to employ some of the best certified auto technicians in the business, and our locations are equipped with the latest state-of-the-art diagnostic tools. In some cases we may not be able to diagnose a certain application and we will tell you this up front and provide a recommendation for you.
Today s vehicles are extremely complicated machines. It takes time, a qualified person and special diagnostic equipment to diagnose todays vehicles. We do our very best to keep the diagnostic time to a minimum, and we will keep you updated every step of the way.
Absolutely! We have the latest State-of-the-art tire machines. Some of our stores have machines capable of handling wheels up to 24 inches. Our tire technicians are trained to use these machines and protect your wheels from damage.
Yes. We offer a wide variety of customer wheels and performance tires for your vehicle at very competitive pricing. Stop by one of our locations and see what we have to offer.
In most cases we will match any written tire quote you bring to us. We stock an enormous quantity of tires and can meet just about any budget.
We stock all the major brands and a wide variety of private label tires. Our stock includes Michelin, Goodyear, General, Kumho, Continental, Dunlop, BF Goodrich, Republic and many others. If we do not have a particular tire you are looking for we can order it and have it within a day or two in most cases. Often we can order and have the product within the same day!
There are a couple of options for this. Go to the locations page on the website for a list of all of our locations. Or you can call our toll free locator number 1-877-855-4826, enter your zip code and the automated system will tell you which location is closest to you.
