The Sullivan Tire Survey

We love hearing from our customers! In return for taking the time to complete our customer survey you will be automatically entered to win 1 of 4 $100 Gas Cards throughout the year.* Eligible contest winners will be contacted by mail or email. Thank you for visiting us, and remember, "we are always here… to get you there."

Customer Questionnaire

For what service do you come in to Sullivan Tire?

TiresAuto Service

How long have you been a customer?

Less than 1 year1 - 5 years5 - 10 yearsMore than 10 years

How likely are you to recommend Sullivan Tire to a friend or colleague?

1
(least likely)2
       3
       4
(most likely)

Please select the best reason why you chose Sullivan Tire the first time.

LocationReferralAutomotive ServiceSpecials
PriceAdvertisementsOther
If you chose other please specify:

For what brand of tires do you usually ask?

GoodyearMichelinDunlop
KumhoSullivan Tire's RecommendationOther
If you chose other please specify:

What do you feel we do well that is important to you?

Customer CareProduct KnowledgeAutomotive ServiceLow Prices
Store HoursOther
If you chose other please specify:

Does Sullivan Tire get your work done in a timely manner?

YesNo

When waiting for your car, what can Sullivan Tire do to make your wait more comfortable?

I do not waitImprove seatingBetter Reading Material
Internet HookupProvide Coffee & FoodOther
If you chose other please specify:

Have you ever visited the Sullivan Tire website before?

YesNo

We send special coupons and special offers via e-mail.
If you would like to receive these coupons and offers please enter your email address:

Have you seen or heard Sullivan Tire advertisements?

YesNo

If yes, where have you seen or heard them most frequently?

TelevisionRadioNewspaperMailingsInternetOtherIf you chose other please specify:

What television programming do you most prefer to watch?

Major Networks (CBS, ABC, NBC, FOX, etc.)
Cable Sports (ESPN, NESN, FOX Sports, OLN, etc.)
Cable News (NECN, MSNBC, Fox News, CNN, etc.)
Cable Entertainment (MTV, VH1, Discovery Channel, E!, etc.)
I do not watch Television

What is your preferred choice of newspaper?

What radio station do you prefer to listen to?

What website do you use to search the internet?

GoogleYahooMSNAsk.comOtherIf you chose other please specify:

Please tell us what Sullivan Tire can do to serve you better.

Customer Background

What is the year, make, and model of the car you drive?

In what city and state do you work?

Your Contact Information

Name:
Address:
City:	State:	Zip:

*Please review our Contest Rules before submitting the survey.
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